Token Forge docs
 v0.1.0
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● Reference · Help

Support
how we help.

Where to ask, what item support covers, updates, refunds and your licence.

01How to get help

Support is given through your CodeCanyon item page (Support tab and comments):

  1. Search these docs firstPress / and type the message or the screen name. Most setup questions are answered in Troubleshooting.
  2. Open the item page on CodeCanyonSign in with the account you bought with.
  3. Use the Support tabFor questions about your own installation. Use the Comments tab for general questions other buyers may also have.

Get a fast answer

  • Send the item version (Settings → Effective configuration shows it), the platform (web, macOS, Android, iOS), the cluster, and the output of flutter --version.
  • Paste the exact message and the command you ran. Copy it out in Settings → Effective configuration gives a text copy of your settings that leaves out your keystore endpoints.
  • For an on-chain problem, add the transaction signature and the cluster.
  • Never send seed phrases, private keys, keypair files such as mint.json, keystores or your RPC URL, and never post them in comments. We will never ask for them.

02Item support policy

Support follows Envato's item support policy. The support period included with your purchase, and the option to extend it, are shown on the item page.

IncludedNot included
  • Answering questions about how the item works
  • Help with bugs and reported issues in the code as delivered
  • Updates that fix reported bugs
  • Installation on your accounts or servers
  • Customization, custom design and new features
  • Writing or auditing a transfer-hook program
  • Problems caused by modified code, RPC providers or other third-party services
  • Store review outcomes, legal, tax or regulatory advice about the tokens you create
  • Recovering funds, keys or renounced authorities

03Updates and refunds

  • Updates: download new versions from your CodeCanyon Downloads page. Every release is listed in the Changelog, with update steps.
  • Refunds: follow Envato's refund policy.

04Licence

You receive the full source code under Envato's Regular or Extended licence, depending on your purchase. Read the terms on the item page before you publish several apps or charge your users. Third-party packages keep their own licences; see Credits & licences. Names such as Solana and Token-2022 belong to their owners and are used only to describe compatibility.

You are the operator of every token you create with Token Forge. You are responsible for how you use it and for complying with the law where you operate.

05Reporting a security issue

Found a vulnerability in the code? Report it privately through the item's Support tab, with steps to reproduce. Please do not post it in public comments.